PRIVACY POLICY

We respect your privacy.

This privacy policy (this “Privacy Policy”) explains what information The Everwell Community, LLC (“Everwell” “we” or “us”) collects from you when you use our website (the “Website”). By using our Website, you agree to all the terms and conditions stated in this Privacy Policy. Please take a moment to review this information.

This Policy was last updated on September 13, 2019.

  1. HOW WE COLLECT INFORMATION FROM YOU

We collect information and data from you during the course of your use of our Website (this will include any and all material you send or upload either to the Website or to any email address provided on the Website). We also collect information and data through our use of “cookies” and other automatic collection methods (please see Section 6 for more details).

  1. WHAT INFORMATION WE COLLECT FROM YOU

Contact Information

If you choose to contact us by email, instant message, live chat, social media, or by some other means, we’ll collect your contact information, such as your name and email address, in order for us to communicate with you. If you write a message, we will store the message so we can reference it to tailor our responses to you.

Technical Usage Information

When you visit our Website, we collect usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Website such as the browser type, IP address, user language, the operating system, the presence/absence of “flash” plug-ins, screen resolution, connection type, and information that identifies the cookie, the pages you view and the length of your visit to the Website (“Usage Information”). We use tracking technologies (including cookies, flash cookies, web beacons/GIFs, embedded scripts, e-tags/cache browsers) to collect Usage Information (please see Section 6 for more details).

Mobile Information

We may collect additional information from you if you access our Website through a mobile device (e.g., your device’s operating system, unique device identifier, and country or state of location) to better serve your needs and to optimize the services for you.

  1. OUR USE OF YOUR INFORMATION

We may use information collected, including Personal Information, from you in order to perform our business functions and provide services to our customers, including for the following purposes:

 

  • We may use your information to operate, manage, and improve our Website, and for marketing and administrative purposes.
  • If you communicate with us, we may send you newsletters and marketing information about our services, until you decide to opt out. We may also send you notifications, updates, and changes about our Website, and contact you to provide customer service and support.
  • We may use your Personal Information, including any information you share with us, to improve our services.
  • We may use your information to comply with legal or regulatory requirements, to respond to lawful requests, court orders and legal process, to enforce our rights, to prevent fraud, and to protect the security of our Website and for safety.
  • We may use your IP address and location data to analyze usage, administer our Website, and gather demographic information for aggregate use.
  • We may use your information to process your application for employment or responding to an inquiry related to employment.
  • We may use your information to address matters incidental to the purposes of use set out above, where permitted by applicable law.
  • With your consent, we may use your information in other ways.
  1. RETENTION OF PERSONAL INFORMATION

We retain Personal Information as necessary for the duration of the purposes outlined in this Privacy Policy.  Notwithstanding the duration of the purposes, we may retain your Personal Information if necessary to comply with our legal or professional obligations, enforce our agreements or resolve disputes.

  1. HOW WE SHARE YOUR INFORMATION

We do not knowingly sell, trade or otherwise share your Personal Information with any third parties without your consent except as disclosed in this Privacy Policy, as required by law, and when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.

Information collected on the Website may be shared with:

Special Partners

We may share information collected from you in collaboration with companies that assist us with business analytics, data processing, customer and user management, and other services (“Partners”). We instruct our Partners to use your Personal Information only to the extent necessary to provide the services we have requested. Although we take reasonable steps to ensure that Partners receiving your information are bound by privacy restrictions as restrictive as those set forth in this Privacy Policy, we are not responsible for any issues that may arise regarding the privacy policies or practices of any of Partners. By using the Website, you agree that we are not responsible or liable for any claims and/or damages that may arise from the actions of any of our Partners.

We may also disclose your Personal Information and/or payment information to the vendors and service agencies that we may engage to assist us in providing our services to you. For example, we may provide your Personal Information to a credit card processing company to process your payment.

Other Entities with your Consent

We may disclose your information to other third parties to whom you explicitly ask us to send your Personal Information (or about whom you are otherwise explicitly notified and consent to when using a specific service). On the Website, you may have opportunities to express interest in or register for other services. If you do, we will provide your Personal Information to those third parties, or parties working on their behalf, to implement your request. When you interact with our Website through social media sites, plug-ins or other applications, depending upon your privacy settings, this information may become public on the Internet. We cannot prevent further use of this information. You can control what data you share through privacy settings available on some social media sites. Please refer to those third-party sites’ privacy policies and terms of use to learn more about their privacy practices, which we do not control.

Legal Obligations

We may disclose your Personal Information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to comply with such legal process, or to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We will use reasonable endeavors to notify you before doing so, unless we are legally restricted from so doing.

Change of Control: New Owners

Everwell may in the future reorganize or transfer all or part of its businesses, which may result in the transfer of your Personal Information to new entities. If Everwell becomes insolvent, enters into receivership or any similar or equivalent event occurs, those acting on behalf of Everwell may sell the business or parts of it to a third party, in fulfillment of legal or business requirements. This may result in the transfer of your Personal Information to a third party through which the business or parts of it will be carried out.

  1. TRACKING TECHNOLOGIES (COOKIES)

Cookies and other technologies

What are cookies?

A cookie is a small file that can be placed on your computer’s hard disk or on a website server. Cookies do not retrieve information stored on your hard drive and do not corrupt or damage your computer or computer files. For those using our Website, we may link cookie information to your email address so as to maintain and recall your preferences within the Website.

Why we use cookies

We may use cookies and similar tracking technologies to improve or administer the Website, analyze trends, track users’ movements around the Website, support security features on the Website, and to gather demographic information about our user base.

How to disable cookies

Although most browsers and devices accept cookies by default, their settings usually allow you to delete or decline cookies. If you disable cookies, however, some of the features of our Website may not function properly. You may learn how to opt out of receiving certain cookies and certain trackers by visiting Allaboutcookies.org.

  1. Links to Other Web Sites

Our Website might include links to other websites. While we do not provide any personally identifiable customer information to these third-party websites, we cannot be responsible for the privacy practices of those websites, and we caution you to be aware of the privacy practices of all websites. Our Privacy Policy and other policies do not apply to any other website.

  1. YOUR CHOICE TO ACCESS, EDIT, OR DELETE INFORMATION

We strive to provide you with as many choices and as much control as possible regarding your Personal Information. You have the right to access and change your Personal Information. Please contact us at the address provided at the bottom of this Privacy Policy to find out how. We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your Personal Information from further use to the extent it remains in our possession, except to the extent not permitted by law.

  1. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may ask us for a notice identifying the categories of Personal Information that we share with our Partners and/or third parties for marketing purposes and to refrain from sharing your Personal Information with certain of these entities for their marketing purposes. Please tell us your preference by contacting us at the address provided at the bottom of this Privacy Policy. Please allow 30 days for a response.

  1. CHANGES

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. If changes are significant and materially affect your rights under this Privacy Policy, we may provide a more prominent notice on the Website. In certain cases, we may also provide email notification of the revised Privacy Policy and either seek your consent or give you the right to opt out from our use of your Personal Information in accordance with the revised Privacy Policy. However, as we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use any information collected will be based on the privacy policy in effect at the time the information is used.

  1. OUR POLICY WITH RESPECT TO CHILDREN

Our services are not directed to children. We do not knowingly collect personal data from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us.

  1. Accessing the Website and Account Security

If you create, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and sign off after having used the Website. While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time. We will not be liable for any breach of the security measures on the Website or any loss, misuse or alteration of information resulting therefrom or from communications through the internet.

ACKNOWLEDGMENT

By continuing to use the Website and by providing any Personal Information, including any sensitive Personal Information, to us via any means (whether through the Website and/or the email addresses and/or any other contact mechanisms), you acknowledge that you have read and accept this Privacy Policy and you consent to our use of your Personal Information in accordance with this Privacy Policy and to the transfer of Personal Information to other locations (provided that they are in accordance with the purposes set out above). Please do not send us any Personal Information if you do not want that information to be used by us in the manner set out in this Privacy Policy or you do not consent to the transfer of this information to locations outside your jurisdiction.

Contact Us

If you have any questions about the Privacy Policy, please contact us at connect@theeverwell.com.